List Tickets

Immutable Catalog Entry

This descriptor comes from the active versioned Portal catalog.

READportal.list_tickets

• Contract tier: agent_ready
• Risk: read
• Catalog version: portal-agent-contract-v2-2026.07.12.1
• Descriptor hash: b0e69ef80efa8c7cbd0bba6a716de67a12d4f2a3cd1d87b10c42454cfacd0684

List visible support tickets with filters and pagination.

Request Body

{
  "jsonrpc": "2.0",
  "id": "portal-list-tickets-example",
  "method": "tools/call",
  "params": {
    "name": "portal.list_tickets",
    "arguments": {
      "limit": 1,
      "offset": 1,
      "status": "status_example"
    }
  }
}

Arguments Schema

{
  "type": "object",
  "properties": {
    "limit": {
      "type": "integer",
      "maximum": 200,
      "minimum": 1,
      "description": "Maximum tickets to return."
    },
    "offset": {
      "type": "integer",
      "minimum": 0,
      "description": "Zero-based ticket offset."
    },
    "status": {
      "type": "string",
      "description": "Optional ticket status filter."
    }
  },
  "additionalProperties": false
}

Output Schema

{
  "type": "object",
  "required": [
    "ok",
    "serviceId",
    "toolName",
    "traceId",
    "summary",
    "data",
    "resource",
    "pagination",
    "nextAction",
    "error"
  ],
  "properties": {
    "ok": {
      "type": "boolean"
    },
    "data": {
      "description": "Tool result."
    },
    "error": {
      "type": [
        "object",
        "null"
      ]
    },
    "summary": {
      "type": "string"
    },
    "traceId": {
      "type": "string"
    },
    "resource": {
      "type": [
        "object",
        "null"
      ]
    },
    "toolName": {
      "type": "string"
    },
    "serviceId": {
      "type": "string"
    },
    "nextAction": {
      "type": [
        "string",
        "null"
      ]
    },
    "pagination": {
      "type": [
        "object",
        "null"
      ]
    }
  },
  "additionalProperties": false
}

Code Examples

cURL

curl -X POST 'https://portal.madpanda3d.com/api/mcp' \
  -H 'Authorization: Bearer mad_live_***' \
  -H 'Content-Type: application/json' \
  -d '{
  "jsonrpc": "2.0",
  "id": "portal-list-tickets-example",
  "method": "tools/call",
  "params": {
    "name": "portal.list_tickets",
    "arguments": {
      "limit": 1,
      "offset": 1,
      "status": "status_example"
    }
  }
}'

Node.js

const response = await fetch('https://portal.madpanda3d.com/api/mcp', {
  method: 'POST',
  headers: {
    Authorization: 'Bearer mad_live_***',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
  "jsonrpc": "2.0",
  "id": "portal-list-tickets-example",
  "method": "tools/call",
  "params": {
    "name": "portal.list_tickets",
    "arguments": {
      "limit": 1,
      "offset": 1,
      "status": "status_example"
    }
  }
}),
});
const data = await response.json();
console.log(data);

Python

import requests

url = 'https://portal.madpanda3d.com/api/mcp'
headers = {
    'Authorization': 'Bearer mad_live_***',
    'Content-Type': 'application/json',
}
payload = {
  "jsonrpc": "2.0",
  "id": "portal-list-tickets-example",
  "method": "tools/call",
  "params": {
    "name": "portal.list_tickets",
    "arguments": {
      "limit": 1,
      "offset": 1,
      "status": "status_example"
    }
  }
}
response = requests.post(url, headers=headers, json=payload, timeout=60)
print(response.json())

Example Responses

200 Success

{
  "ok": true,
  "message": "Tool portal.list_tickets executed successfully.",
  "note": "Response shape varies by MCP tool. Inspect live responses for exact fields."
}

502 Upstream Error

{
  "ok": false,
  "classification": "upstream_http_error",
  "message": "Upstream MCP returned a non-success status."
}